Betapp FAQ — All your questions All Answers in One Place

Withdrawing is straightforward. Log in to your account and go to the profile menu at the top, then select "Withdraw" or "Withdraw" Go to the option. Then:

1. Select your payment method (bKash / Nagad / Rocket / Bank).
2. Enter your bKash number or account number (first-time users will go through a verification step).
3. Enter the amount — minimum ৳500.
4. Confirm with your OTP.

For KYC-verified accounts, bKash and Nagad withdrawals typically 15–30 minutes funds are delivered within. Bank transfers may take 2–6 hours. Withdrawals made between midnight and 6 AM will be processed the following morning.

Maximum Daily Withdrawal: ৳50,000 (standard members), ৳2,00,000 (VIP members).

No worries! Recovering your password on Betapp is simple and takes just 2 minutes:

1. Go to the login page and "Forgot Password?" Click the link.
2. Enter the mobile number or email address used during registration.
3. A 6-digit OTP will be sent to your mobile — enter it to continue.
4. Set a new password (at least 8 characters, combining uppercase letters and numbers).
5. Log in immediately with your new password.

If your registered mobile number is no longer active or you can't remember it, you can recover your password through Live Chat by verifying your identity with your National ID details.

Cricket betting is the most popular section on Betapp! After logging in, go to the Sports menu and select "cricket" Choose from Bangladesh international matches, BPL, IPL, ICC events, and all major cricket series worldwide.

Bet types available:

• Match Winner — Which team will win?
• Toss Winner — Who wins the toss?
• Total Runs Over/Under — Will the total runs be over or under a set number?
• Top Run Scorer — Which player will score the most runs?
• Live Betting — Bet on every ball or over while the match is in progress.

Minimum bet starts at ৳10. Odds shift every second during live matches, so quick decisions matter. Tap any selected match to view all available markets.

Yes, Betapp's Daily Rewards The Daily Rewards system gives you bonus points or free spins simply for logging in each day. Here's how it works:

• Day 1 Login: ৳20 bonus credit.
• Day 2–3 (consecutive): 5 free spins each.
• Day 7 (full week streak completed): ৳150 bonus + 15 free spins.
• 30-Day Milestone: Exclusive cashback offer.

After logging in, visit the Home page or Daily Rewards page and click the "Claim Reward" button. Missing a day resets your streak, so make sure to check in every day.

Free spins are valid on selected slot games only and must be used within 48 hours.

Some profile details can be updated. After logging in, tap the profile icon > "Settings" > "Personal Information"and proceed.

You can change this yourself: Display name, email address, and communication preferences.

Contact support to make changes: Your registered mobile number, date of birth, and legal name. You will also need to submit a photo of your National ID.

When a mobile number change is requested, the Betapp support team typically Within 24 Hours Once verification is complete. For security purposes, withdrawals are suspended for 48 hours after a number change.

To link a new mobile number, you'll first need to verify an OTP on your old number, then verify another OTP on the new number.

Absolutely! Betapp offers a range of powerful responsible gaming tools. Log in to your account and "Settings" > "Responsible Gaming" Go to section:

• Deposit Limit: Set a daily, weekly, or monthly deposit cap. Limits take effect immediately; to increase a limit, a 7-day waiting period applies.
• Loss Limit: Set how much you can lose within a set period before your session stops.
• Session Timer: Set how long you want to play in one session — options range from 30 minutes to 8 hours.
• Cooling-Off: Temporarily suspend your account for anywhere from 24 hours up to 1 month.
• Self-Exclusion: Block your account for anywhere from 6 months to permanently.

To Learn More Responsible Gaming page. If something feels off, reach out to support — we're here to help, no questions asked.